Anthony Campbell gave us 5 star service from the first contact through to completed sale. He was consistently professional; a good face for the Ford brand. He was knowledgable and able to communicate this knowledge easily. Anthony listened to us, he did not just talk and we very much appreciated it. A great buying experience.
Bought my new Ford F250 XLT from Brandon Caldwell and his team at Friendship Ford a couple of months ago. I am very happy with the deal and the all of sales staff were absolutely great. Lots of bells and whistles for a big work truck but I love it. I am taking it for its first service this month (oil change). I talked to Jenni in the service department and she was extremely helpful. Thanks again Friendship Ford - I will be back.
Had some minor issues with my last service here. Nothing that affected the vehicle as much as communication problems. After speaking with the service manager, Anthony, he made everything right and went above and beyond. Very satisfied with his desire to work things out. His resolution was more than enough to make things better, and I'll definitely be going back here in the future.
I would love to give a zero star rating if there was one. I only inquired about a truck to see if it was still available. Since then I have gotten a minimum of 3 emails and 2 calls per day, be it from a customer service to a salesman and even one that calls himself a manager. I just want them to go away. I wouldn't buy a car from them now if they were selling Ferraris for a dollar. I can' t imagine how this tactic works. What do you do hound somebody to death till they buy a car hoping you will leave them alone? To me this is harassment. PLEASE LEAVE ME ALONE!!!
I owned a Volvo XC70 for 11 years. I took it in to Friendship Volvo for service. I was always VERY pleased with the service department. For that reason, when it was time to buy a different car, I worked with Friendship but on the Hyundai side. We bought a used XC60 but 77 days after the purchase, the car wouldn't start. I was really mad. I had to pay to have the car hauled in but in the end, I am thankful Friendship worked with me to compromise on the repair bill, none of which was covered under the 90 day warranty. I will stick with my original opinion that Friendship Volvo Service Department is great.
Friendship Ford is a US Car Dealer based in Bristol, North Carolina. Friendship Ford is located at 1855 Volunteer Pkwy, Bristol, TN 37620, USA.
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